Warranty

The LIFESPAN range of treated wood products is supported by a 20-year limited warranty for protection against fungal decay and insect attack.

Where any LIFESPAN product used in the appropriate application becomes structurally or functionally unserviceable within 20 years of purchase due to fungal decay or insect attack, then replacement of the material will be provided by the manufacturer. This Warranty is limited to the original consumer purchaser or "first owners." The manufacturer's liability under this Warranty is limited to the replacement cost of the defective LIFESPAN product only. It does not include any other costs including freight, labor costs, finishing costs, consequential damages, incidental damages, or special damages arising directly or indirectly from the LIFESPAN product, however caused.

To be covered under the 20-year Warranty, the "first owner" must be the recorded or documented owner of the property at the time or within 12 months of the time the LIFESPAN wood product is installed by the builder or contractor. In all other circumstances the 20-year LIFESPAN Warranty is not transferable to subsequent owners of the property.

In order to claim on this Warranty, the "first owner" must provide, at the time of claim, proof of purchase. This is necessary so that Fletcher Wood Solutions can properly identify the product as a LIFESPAN product. This could include original invoices or sales receipts, or any LIFESPAN end tags. Fletcher Wood Solutions may require, as a condition of meeting any warranty claim, to inspect the relevant installation. In addition to satisfying all other conditions, limitations, and requirements referenced in this Warranty, any claims under this Warranty are specifically excluded unless the following specific terms and conditions are also satisfied:

• Compliance with all applicable Building Codes and Standards.
• Compliance with the appropriate Hazard Class or Use Category (UC3A and UC3B).
• Handling and installation requirements.
• The LIFESPAN must have been well maintained in service in accordance with standard building recommendations and practices.

Except for the foregoing, and to the maximum extent permitted by law, Tenon makes no other warranties, representations, or conditions, expressed or implied, as to or concerning LIFESPAN including claims and complaints relating to priming, painting, resin bleed, environmental, or health and safety issues and any and all other representations, warranties, terms and conditions implied by any laws are excluded.

Fletcher Wood Solutions makes no claim that LIFESPAN will protect non-LIFESPAN products from insects, rot or fungi.

For further information regarding the terms and conditions, please contact your LIFESPAN supplier.